Frequently asked questions

It means these materials are supplied for in-vitro and laboratory research exclusively. They are not manufactured, tested, or approved for human or veterinary consumption, and they are not intended for clinical, therapeutic, or diagnostic use. Purchasers are responsible for ensuring their intended use complies with applicable laws and institutional policies.

Testing is carried out by an independent laboratory, and the results are documented on a certificate of analysis specific to that lot. Certificates are published in our COA library as lots are tested, so you can check what is on file for a given lot before ordering.

A certificate of analysis, or COA, is a document from the testing laboratory recording what was tested and what was found. Ours report identity and purity for the specific lot, along with the testing date and method. A COA applies to one lot, not to a product line in general.

COAs are available on each product page under "View COA," and every lot on file is listed in our certificate of analysis library. If a certificate for your lot is not posted yet, contact us with your order number and we will send it.

Lyophilization is freeze-drying: water is removed under vacuum at low temperature, leaving a dry solid. It is a standard method for stabilizing peptides for storage and transport, since dry material is generally more stable than material in solution.

Each production batch is assigned a lot number, which appears on your documentation and links to the certificate of analysis for that specific batch. It is how a given vial is traced back to its test results.

You can browse the full catalog without an account. An account is required at checkout so your order history, invoices, and lot documentation stay in one place.

Purchasers must be at least 21 years old and must be acquiring materials for legitimate research or resale purposes rather than as a retail consumer. You confirm both at account creation.

We currently accept Cash App, Venmo, PayPal and Zelle. Card payments are coming soon. Payment details are included with your order confirmation, and we mark orders paid manually once payment is received.

Card processing for research chemical suppliers involves additional underwriting. We are working through it. In the meantime the payment methods above are available and payment instructions arrive with every order.

Yes. Contact us with the products and quantities you need and we will get back to you.

Orders are prepared and shipped from the United States. You receive a tracking number by email once your order is on its way.

We ship within the United States. For inquiries about shipping elsewhere, contact us and we will tell you what is possible.

Orders ship in discreet outer packaging with no indication of the contents on the exterior. Materials are packed to protect them in transit.

No. We are a research chemical supplier, not a pharmacy or a clinical provider. We do not supply dosing guidance, administration instructions, preparation protocols, or advice on application, and our support team cannot answer questions of that nature.

No. Prime Core Dynamics is a chemical supplier. We are not a compounding pharmacy or compounding facility as defined under Section 503A of the Federal Food, Drug, and Cosmetic Act, and we are not an outsourcing facility as defined under Section 503B.

Lyophilized material is generally stored cold and away from light and moisture. Specific handling and storage conditions are the responsibility of the receiving laboratory. We do not provide protocols for preparation or use.

Because of the nature of these materials, we cannot accept returns once an order has shipped. If something arrives damaged, or if you receive the wrong item, contact us within a reasonable period and we will resolve it. Full terms are in our Refund Policy.

Through the contact form on this site, or by email at support@primecoredynamics.com. We reply during business hours, Monday through Friday, 8am to 5pm Central. Please note that we cannot answer questions about human or animal use, dosage, or protocols.